Q. I did not receive an email confirmation for my online ticket purchase, what should I do?
A. You can still redeem your online ticket purchase at the box office using the same credit card that was used to purchase the tickets online.
Q. Why didn't I receive an email confirmation?
A. There are many reasons why this may have happened. Here are some common causes.
- Your internet service provider may block emails sent from addresses it does not recognize.
- Your SPAM settings within your email client may block emails sent from addresses it does not recognize. If you add our email address (tickets@tstickets.com) to your address book you can decrease the chance that your email confirmation will be blocked.
- You may have entered your email address incorrectly.
Q. What are the age limits for infant, child and senior citizen admission pricing?
A. Age 0-2 = Free Admission
Age 3-12 = Child Admission
Age 60 and over = Senior Citizen
Q. Why can't I print the showtimes?
A. If you choose file>print from your browsers menu options, you should be able to print the showtimes without the black background to save ink.
Q. When I purchase tickets from your web site, is my personal information secure?
A. Yes. You may notice a padlock icon on your browser window which indicates that you are within a secure area of the web site. All data that is transmitted while in a secure portion of our web site is encrypted for your protection.
Q. Do you store my credit card information?
A. No. |
