Q. I did not receive an email confirmation for my online ticket purchase, what should I do?
A. You can still redeem your online ticket purchase at the box office using the same credit card that was used to purchase the tickets online.
Q. Why didn't I receive an email confirmation?
A. There are many reasons why this may have happened. Here are some common causes.
• Your internet service provider may block emails sent from addresses it does not recognize.
• Your SPAM settings within your email client may block emails sent from addresses it does not recognize. If you add our email address (tickets@tstickets.com) to your address book you can decrease the chance that your email confirmation will be blocked.
• You may have entered your email address incorrectly.
Q. What are the age limits for infant, child and senior citizen admission pricing?
A. Age 0-2 = Free Admission
Age 3-12 = Child Admission
Age 60 and over = Senior Citizen
Q. Why can't I print the showtimes?
A. If you choose file>print from your browsers menu options, you should be able to print the showtimes without the red background to save ink.
Q. When I purchase tickets from your web site, is my personal information secure?
A. Yes. You may notice a padlock icon on your browser window which indicates that you are within a secure area of the web site. All data that is transmitted while in a secure portion of our web site is encrypted for your protection.
Q. Do you store my credit card information?
A. No.
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PLEASE READ THESE TERMS AND CONDITIONS FOR USE OF SITE ("TERMS AND CONDITIONS") THOROUGHLY BEFORE USING THIS SITE. YOUR AGREEMENT TO THE TERMS AND CONDITIONS IS A PRECONDITION FOR USE OF THE SITE. YOUR USE OF THE SITE EXPRESSES YOUR CONSENT AND AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS. BY USING THIS SITE, YOU ACKNOWLEDGE: (1) YOU HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS, AND (2) YOU AGREE TO BE BOUND TO THEM. These Terms and Conditions set forth and constitute an agreement by users and thereby govern use of the site operated by Southern Theatres LLC ("Southern Theatres"), at www.thegrandtheatre.com (the "Site"). Southern Theatres operates the Site on behalf of theatres under its management, specifically including the theatres referenced on the Site ("Theatres"). Southern Theatres reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time. Such changes, revisions or modifications shall be effective immediately, with notice to users occurring as of the posting to this Site of any changed, revised or modified Terms and Conditions. Your continued use of the Site after such notice shall be deemed to constitute acceptance of such changes, revisions or modifications. USE OF SITE TERMINATION POLICY PRIVACY POLICY COMPLIANCE WITH APPLICABLE LAWS TRADEMARK POLICY COPYRIGHT POLICY LINKS TO THIRD PARTY WEBSITES AND SERVICES USER SUBMISSIONS YOUR PROVISION OF PERSONAL INFORMATION USER CONTENT ON THE SITE YOUR CONDUCT WITH USE OF SITE Although Southern Theatres does not pre-screen User Content, Southern Theatres has the right, but not the obligation, to delete or move any User Content for any reason. Without limiting the foregoing, Southern Theatres has the right to remove any User Content that violates this Agreement. YOUR GRANT OF LIMITED LICENSE REGISTRATION AND PASSWORDS DISCLAIMER OF WARRANTIES LIMITATION OF LIABILITY INDEMNITY SECURITIES LAWS CHOICE OF LAW AND JURISDICTION EQUITABLE RELIEF ATTORNEYS' FEES SEVERABILITY WAIVER QUESTIONS OUR ADDRESS |
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